Reading

以下は、インシデント対応についてさらに学びたい場合に有用な読み物を集めたものです。

書籍#

• Incident Management for Operations (Rob Schnepp, Ron Vidal, Chris Hawley)
• Incident Response (Kenneth R. van Wyk, Richard Forno)
• The Checklist Manifesto (Atul Gawande)
• The Field Guide to Understanding Human Error (Sidney Dekker)
• Normal Accidents: Living with High-Risk Technologies (Charles Perrow)
• Site Reliability Engineering (Google)
• IT Disaster Response: Lessons Learned in the Field (Greg D. Moore)
• Comparative Emergency Management (David A. McEntire, Ph.D.)

ドキュメント#

• Debriefing Facilitation Guide (Etsy)

講演#

• Every Minute Counts: Leading Heroku's Incident Response (Blake Gentry)
• Three Analytical Traps in Accident Investigation (Dr. Johan Bergström)

公式リソース#

• US National Incident Management System (NIMS) (FEMA)
• UK Government Fire and Rescue Manual - Incident Command (UK.GOV)
• New Zealand Coordinated Incident Management System (CIMS) (NZCDEM)
• The Australasian Inter-Service Incident Management System (AIIMS) (AFAC)
• Academic Emergency Management and Related Courses (FEMA)

その他の有用なリソース#

• Informed's NIMS Incident Command System Field Guide (Michael J. Ward)
• Linkedin's School Of SRE (LinkedIn)